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Privacy Policy

#NOTPLASTIC is a trading name of Not Plastic Ltd, a company registered in England under Company Number 11361245. Registered Office: Not Plastic Ltd, B3 Kingfisher House, Kingsway, Team Valley, Gateshead, NE11 0JQ. This privacy policy sets out the way we may use the personal information that we may obtain from you. By your continued use of our website you are accepting and consenting to the practices described in this Privacy Policy. For additional conditions of use, please see our standard terms of business.

We use the information you provide us with, to:

• administer your account and for this purpose, we may disclose your details to our third party service providers/ suppliers for the purpose of processing your order and inform you about products, services, promotions and special offers that we may offer;
• contact you if there are any problems with your order; and
• for market research purposes and to improve your shopping experience with us.
We may contact you by email, phone or mail.

Disclosure of Your Information

We may pass your information to third parties as follows:

Our employees and agents may perform certain functions on our behalf, for example supplying orders, delivery, sending correspondence, analysing data, providing marketing assistance and processing credit card payments. These third parties may be given access to personal information required by them to perform their functions, but may not use it for any other purpose. Furthermore, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK’s Data Protection Act.

Business transfers
As we continue to develop our business, we may sell or buy stores, subsidiaries or business units. In such transactions, customer information may be one of the transferred business assets but remains subject to the undertakings made in this Privacy Policy (unless of course, the customer consents otherwise). Also in the unlikely event that Not Plastic or substantially all of its assets are sold, customer information will of course be one of the transferred assets, and you are deemed to have accepted that.

Fraud prevention
We may release customer account and other personal information to comply with the law, enforce or apply our Standard Terms of Business and other agreements, or protect the rights, property or safety of Not Plastic, our customers and others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Other Third Parties
We may share the information you have provided with our affiliates from time to time. We may also share your information with other carefully selected companies or organisations in order that they may inform you of their products and services. If you do not want your information to be used in this way, please confirm so at the end of the privacy section or inform us in writing.

Not Plastic uses cookies on the website. Cookies are small files of information that are stored by your browser on your computer’s hard drive so it is important that you log off when you have finished shopping at Not Plastic, especially when you are using a shared computer. The information stored by cookies provides us with site usage information, which together with purchase information will enable us to continually improve and develop the products and services we offer.

You are deemed to have consented to the storage of cookies by your use of this website.

Not Plastic takes online security very seriously. However, we cannot guarantee the security of any data you disclose online.

All reasonable endeavours have been made to ensure that all transaction information is encrypted. You are recommended to check the lower bar of your browser when you fill in your payment details for an unbroken key or closed lock, highlighting that encryption is active and your information should be secure.

Although Not Plastic sells children’s products, Not Plastic does not sell products for purchase by children. If you are under 18, you may use Not Plastic under the supervision of a parent or guardian.

Your Rights
You have the right to ask us not to process your personal data for marketing purposes or to ask us not to pass on your details to third party companies and organisations. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Not Plastic Ltd, Not Plastic Ltd, B3 Kingfisher House, Kingsway, Team Valley, Gateshead, NE11 0JQ or email hello@notplastic.com

Links to other websites
Our site may, from time to time, contain links to and from other websites of interest. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time to ensure that you are happy with any changes.

If you have any comments or queries in connection with our Privacy Policy, please let us know and we will try and resolve the issue for you.

Help us do more good

Every time you shop with us, you are helping fund initiatives to clean up and recycle plastic waste from our beaches and oceans